Should You Run Your Company from Smartphones?

To PBX, or Not to PBX? Companies with three or fewer employees can usually get by just using their smartphone network to run operations. But larger organizations might instead opt for a “virtual” private branch exchange (PBX) – a call routing and management service – to unite their mobile-device empowered workforce. In this model, one [...]

Five Reasons Why Your Business Needs Hosted PBX Service; Now!

More and more businesses today are starting to make use of a virtual PBX service for their phone system. When one starts to look at all of the different features and advantages that a Hosted PBX system is able to offer, it certainly makes quite a bit of sense. When one has a Hosted PBX [...]

Cloud Integration is Growing at a Rapid Pace

Businesses today are starting to make changes, and they seem to be making those changes in masses. More and more companies, of all sizes, are starting to choose to use cloud integration and computing for their business. In fact, experts believe that, by 2014, at least 25% of small and mid-sized businesses will have chosen [...]

Design Tips for Auto Attendants

Commonly referred to as an “IVR” or a “digital receptionist”, the Auto Attendant is one of the most popular features offered to BroadConnect’s Hosted PBX customers. An Auto Attendant is designed to facilitate call transfers without the need for a receptionist.  As callers dial the business number they are greeted by a customizable message directing [...]

The Verdict is in: The Hosted PBX is the top choice for SMB’s!

A recent study finds that small to midsized enterprises are adopting Hosted PBX services as a means to reduce IT costs in record numbers. Furthermore, the already skyrocketing adoption rate is expected to double over the next half decade, with the number of SMBs using, at minimum, one cloud-based service tripling over the same time [...]