Saturday, May 25th, 2013

Better Support for Social Media and Mobile Devices with Call Center Software

October 19, 2012 by  
Filed under Avaya

  Avaya Flare is starting to offer quite a few benefits to help improve call centers and provide unified communications. Now, it’s possible for employees to have better access to the contact center, as well as tools that they need to do their job better. One of the ways that Avaya Flare is helping is [...]

Avaya’s Aura Conferencing 7.0 Software is set to Debut and Change Business Conferencing for the Better

October 1, 2012 by  
Filed under Avaya, Business Phone System

Avaya’s Aura Conferencing 7.0 Software is plugged as the next big thing in conferencing software.  It is a multi-modal system and one that is going to be compatible with Apple iPads and MS Windows PCs.  In addition to the Aura Conferencing 7.0 system, the company will also debut the Avaya Flare Experience. The conferencing software [...]

What is Avaya Flare?

As technology plays an increasingly important role in business presentation and communications, in order to keep up, you may need to juggle many different interfaces at one time. What do you do when you are participating in a video conference, but you also have instant messages and other social media alerts flooding your way?   [...]