An Effective Way to Achieve Hands-Free Voice Calling Remotely Through Microsoft Lync
May 22, 2013 by Jason Stephen Ali
Filed under Office Phone System, Voip Service
In the world of mobile VoIP calling, unified communications clients that have SIP Trunking connections work very much the same way. Microsoft Lync offers a specific integration with SIP Trunking that has become a game changer in the industry. Using a hosted provider, like BroadConnect Telecom, companies can offer their employees the ability [...]
SIP Trunking: The Most Flexible Communication Solution
February 11, 2013 by Jason Stephen Ali
Filed under Office Phone System
With new innovations in SIP trunking, the yearly revenues in this popular network technology quickly rose to nearly 130% in 2011, which is a substantial jump over the previous year. Defining SIP Trunking Anyone that uses the Internet to connect their phone system to the outside world utilizes SIP trunking technology, with or [...]
How Hosted PBX Simplified Company Stress during the Holiday Season
January 14, 2013 by Jason Stephen Ali
Filed under Office Phone System
Many businesses quickly realized exactly how hosted PBX phone systems simplify the stress of doing business, during the holiday season. The hosted PBX system provides your company the opportunity to use a single phone number that could be easily answered at a variety of locations, unbeknownst to your customers and clients. During the holiday season, [...]
Avoid Disaster With Hosted PBX Solutions
January 2, 2013 by Scott Camball
Filed under Business Phone System, IP Telephone System, Office Phone System, Voip Service
What happens to a business’s phone communications when a sudden disaster like a snowstorm, fire, or flood strikes? For many businesses, the answer is that their phone systems could be completely taken down, in some cases, indefinitely! Until there’s a new location where you can set up new phone banks and install new handsets, your [...]
Physical PBXs Aren’t Dead Yet
December 18, 2012 by Scott Camball
Filed under Avaya, Business Phone System, IP Telephone System, Office Phone System
Because of recent trends toward Hosted PBX and other forms of remotely hosted communications technology, those watching the telephony market have tended to overlook traditional PBXs in recent years, or to assume that the old-fashioned physical PBX was fast becoming a thing of the past. In fact, certain types of physical PBXs are still showing [...]
Differentiating between VoIP and SIP
November 12, 2012 by Jason Stephen Ali
Filed under IP Telephone System, Office Phone System
Although the acronym for both VoIP and SIP appeared to be similarly confusing, their definitions make it easier to understand their differences. Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are technically as different as night and day. In fact SIP is a signaling protocol that uses Voice over IP as a trunk, [...]
BYOD! Is Cisco’s Idea of Bring Your Own Device Really Working for Business?
November 7, 2012 by Jason Stephen Ali
Filed under Conferencing, IP Telephone System, Office Phone System
BYOD stands for Bring Your Own Device, and they’re not just talking about a friendly get-together, but an actual business policy that states workers ought to bring their own iPad, iPhone, PDA or laptop. More companies are jumping on the bandwagon, and workers have no problem obliging since they are familiar and comfortable with [...]
BroadConnect Brand, Call and Contact Centres
October 30, 2012 by Jason Stephen Ali
Filed under Call Center, Office Phone System
BroadConnect Telecom has been providing solutions for contact centres for quite a while now and has developed a reputation for quality, easy set up and only minimal investment risk. Thanks to BroadConnect’s technology, now contact centres can improve upon their infrastructure without having to learn a very complex new system. Enterprise Class Technology Comes [...]
Visit us at Avaya Evolutions Toronto, November 20, 2012 for a chance to win two tickets to the already sold-out Grey Cup Championship game!
October 23, 2012 by Jason Stephen Ali
Filed under Avaya, Conferencing, Office Phone System, Other, Voip Service
Avaya Evolutions, a unique one-day event taking place at the Metro Toronto Convention Centre, provides you an opportunity to engage, interact and collaborate with telecommunications executives, peers and industry leaders. Visit us any time on November 20th at Booth 8 to learn more about what real-time advanced business communications can do for your enterprise. [...]
Why is Aastra So Concerned with Accreditation Programmes?
October 4, 2012 by Jason Stephen Ali
Filed under Business Phone System, Office Phone System
Aastra is taking steps to increase its grip on accreditation programmes, micromanaging more aspects in order to ensure quality. Alan Reeve, UK and Ireland managing director of the company claimed that it is in the top two for the video space PBX market-share across the entire continent of Europe, with a few exceptions. However, branding [...]
